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For UK and Norway please note
Norway: All prices are inclusive. VAT and customs.
We ship as VOEC, which means it is the same as shopping on a local Norwegian website, no extra duty/VAT bills.
UK: All prices are included vat & customs, due to UK regulations each order is limited to 150EUR ex. vat.
When and where do you ship from?
We ship from our warehouse
Arildsvej 27
7442 Engesvang
Denmark
Orders before 16.00 will be shipped the same day, and often you will already have your order in hand the next day.
Do you use real photos or stock photos ?
It will occur that some items are stock photos, however, these are mostly branded items such as BL Touch, Phaetus, Gates etc..
However, ALL our filament on the site are real photos that we have taken ourselves.
Where does the goods come from?
We have agreements with partners from all over the world and are constantly working to provide goods of the highest quality at the lowest price.
Is there a warranty on the goods?
We follow the Danish Sale of Goods Act and therefore provide a 2-year right of complaint. Read more under our terms and conditions
Returns
We follow the Danish Sale of Goods Act and therefore provide a 14-day right of return. Read more under our terms and conditions.